Shipping policy
Last Updated: April 2026
At OUTDOOR PRO SHOP, we aim to provide fast, reliable, and transparent shipping for all our customers. This policy applies to all orders placed on our store.
Shipping Locations
We currently ship to multiple locations. Delivery availability depends on your region.
We deliver to:
- Residential addresses
- Business addresses
- Selected PO Box locations
Processing Time
All orders are processed within 1–2 business days (Monday to Friday).
Orders placed:
- After business hours
- On weekends or holidays
👉 Will be processed on the next business day.
Delivery Timeframes
Standard Shipping
Estimated delivery time: 3–6 business days
Express Shipping
Estimated delivery time: 1–3 business days
Location-Based Delivery Estimates
Delivery time may vary depending on your location:
- Same city / metro area: 1–3 business days
- Same region / state: 2–4 business days
- Intercity / nationwide: 3–6 business days
- Remote / rural areas: 5–10 business days
Total Estimated Delivery Time
- Processing: 1–2 business days
- Shipping: 3–7 business days (average)
👉 Estimated delivery: 3–7 business days after dispatch
(Remote areas may take longer)
Shipping Costs
We offer Free Standard Shipping on all orders.
Express shipping (if available) may have additional charges shown at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking link within 24 hours.
Tracking updates depend on the courier and may take time to refresh.
If tracking does not update within 5–7 business days, contact us for support.
Delays
Delivery times may be affected by:
- Courier delays
- Weather conditions
- High order volumes
- Remote locations
We are not responsible for carrier delays, but we will always assist you.
Contact Details
📧 Email: support@outdoorproshop.com.au
Business Address
📍 97 Creek St, Brisbane QLD 4000
Warehouse Address
📍 105B Colebard Street West, Acacia Ridge, Brisbane QLD 4110
🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM